I just got to question 40.
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40. Which of the following games have you played in the LAST 30 days? (Select all that apply.)
Final Fantasy XI is specifically not listed. In fact, in various questions that ask you to list your experience on games, FFXI is hardly included. It's included in the "list of games you played", but nothing that would indicate their intentions to improve the game or hear any feedback about that one in particular.
The only place they allow you to include your FFXI feedback is in the boxes where you can explicitly list your concerns. From someone who works in a big corporation who has interacted with those who create this mass-audience surveys, I can 100% guarantee FFXI plans are totally unaffected or ignored by this survey, so don't get hopeful. This is just a standard feedback collection that will store in a DB and be presented in a deck later on to give a picture of their "fan's" wishes. There wasn't enough FFXI-options that would indicate this game in particular is what they want to find out about. Basically this was all about gaming, buying, playing, and content searching habits. This would help them going into 2019 to make adjustments for their new growing consumer's needs (millenials, streaming and digital content ugrades, etc). Typical manner of collecting info to help guide them into making "business decision"s.
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But at least there's some chance a response might slip through to the top.
Zero. This is standard data collection and will not impact the games in any meaningful way. What's interesting is this survey was clearly written by someone who copy/pasted these questions from excel or some other source. They are somewhat confusing and there were several choices where the question had multiples of the same response. Any box that asked you to explain anything in particular was kind of strange to me as well.
Oh well, I took it regardless because I like SE's games and tried to be as honest as possible. But my hopes for this netting something positive for the FFXI community is about the chances of me winning Bonanza Rank 1.