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Known Issue: Screenshot upload not functioning
Forum Moderator
Server: Excalibur
Game: FFXIV
Posts: 26,002
By Anna Ruthven 2014-04-25 13:34:37
Hello, we've recently gotten reports of screenshots not being approved. At the moment the screenshot system is down and screenshots aren't being submitted for approval properly. We apologize for the inconvenince.
Bismarck.Ramyrez
Server: Bismarck
Game: FFXI
Posts: 4,746
By Bismarck.Ramyrez 2014-04-25 13:46:26
Good to know.
Will we have to resubmit anything that's been submitted in the past week when this is fixed or no?
Would hate to flood things with a bunch of repeats.
Carbuncle.Skulloneix
Server: Carbuncle
Game: FFXI
Posts: 15,018
By Carbuncle.Skulloneix 2014-04-25 13:51:50
Forum Moderator
Server: Excalibur
Game: FFXIV
Posts: 26,002
By Anna Ruthven 2014-04-25 15:48:44
Good to know.
Will we have to resubmit anything that's been submitted in the past week when this is fixed or no?
Would hate to flood things with a bunch of repeats. You might have to, but don't bother till it's fixed.
Phoenix.Gameesh
Server: Phoenix
Game: FFXI
Posts: 859
By Phoenix.Gameesh 2014-04-25 16:15:00
Thanks for letting us know!
Hopefully you guys can fix it soonish so we can see more silly screenshots and laugh about the plethora of odd comments :D
Forum Moderator
Server: Excalibur
Game: FFXIV
Posts: 26,002
By Anna Ruthven 2014-05-02 07:17:35
Bump.
Server: Asura
Game: FFXI
Posts: 34,187
By Asura.Kingnobody 2014-05-02 07:24:43
[+]
Phoenix.Gameesh
Server: Phoenix
Game: FFXI
Posts: 859
By Phoenix.Gameesh 2014-05-02 08:05:34
So... is there any progress regarding solving this error?
Forum Moderator
Server: Excalibur
Game: FFXIV
Posts: 26,002
By Anna Ruthven 2014-05-02 13:54:34
Not yet. Things are going kinda slow atm in Scragg's absence. I was bumping because since I posted this we've gotten a couple of threads asking about it.
Forum Moderator
Server: Excalibur
Game: FFXIV
Posts: 26,002
By Anna Ruthven 2014-05-07 12:51:44
This has been fixed. Thank you, Based Scragg!
[+]
Siren.Mosin
By Siren.Mosin 2014-05-07 12:53:27
thanks for the effort scragg.
Shiva.Siral
Server: Shiva
Game: FFXI
Posts: 193
By Shiva.Siral 2014-05-07 12:55:01
Good to know.
Will we have to resubmit anything that's been submitted in the past week when this is fixed or no?
Would hate to flood things with a bunch of repeats. You might have to, but don't bother till it's fixed.
Any word on this?
Forum Moderator
Server: Excalibur
Game: FFXIV
Posts: 26,002
By Anna Ruthven 2014-05-07 12:56:21
Good to know.
Will we have to resubmit anything that's been submitted in the past week when this is fixed or no?
Would hate to flood things with a bunch of repeats. You might have to, but don't bother till it's fixed.
Any word on this? Queue is empty. Try submitting one.
Forum Moderator
Server: Excalibur
Game: FFXIV
Posts: 26,002
By Anna Ruthven 2014-05-07 13:01:47
Ah, the screenshots and avatars not loading has been fixed. My bad.
EDIT: *evil grin*
By volkom 2014-05-07 13:04:47
they have?!
edit:
YAY!!!!!!!!!!!!
thanks for fixing it :3
Forum Moderator
Server: Excalibur
Game: FFXIV
Posts: 26,002
By Anna Ruthven 2014-05-07 14:06:56
Ok, NOW it should be fixed. Screenshots will need to be resubmitted.
Diabolos.Raelia
Server: Diabolos
Game: FFXI
Posts: 1,707
By Diabolos.Raelia 2014-05-07 14:10:44
2.93mb screenshot, still getting 'Error: Validation Failure File 'uploadedfile' exceeds the defined ini size'
I told you guys this was probably a separate config issue, but nooooo let's hide the topic...
Forum Moderator
Server: Excalibur
Game: FFXIV
Posts: 26,002
By Anna Ruthven 2014-05-07 14:11:38
2.93mb screenshot, still getting 'Error: Validation Failure File 'uploadedfile' exceeds the defined ini size'
I told you guys this was probably a separate config issue, but nooooo let's hide the topic... Well, this post won't get hidden since it's in the ongoing thread.
Server: Cerberus
Game: FFXI
Posts: 4,415
By Cerberus.Senkyuutai 2014-05-07 16:37:47
Was able to change avatar, so that's sorted at least. Good job.
Necro Bump Detected!
[69 days between previous and next post]
Server: Odin
Game: FFXI
Posts: 4,013
By Odin.Godofgods 2014-07-15 15:38:12
every time i try to upload either of my two pics i get Quote: Error: Something went wrong!
Server: Odin
Game: FFXI
Posts: 4,013
By Odin.Godofgods 2014-07-16 11:54:23
day later, it seems to be working'
By fonewear 2014-07-16 11:55:11
day later, it seems to be working'
To Facebook to annoy people with picture there !
Ragnarok.Slyshen
Server: Ragnarok
Game: FFXI
Posts: 917
By Ragnarok.Slyshen 2014-07-16 11:57:13
Yeah I hit up scragg the other day and let him know, it's working again though. I thought someone just took away my posting privileges again. Ha.
Server: Odin
Game: FFXI
Posts: 4,013
By Odin.Godofgods 2014-07-16 11:59:30
i just found it interesting cause usually there is a slightly more specific error message. Either about the file to big, a code entered wrong, or something like that. But that time it actually said "Error: Something went wrong!"
Server: Odin
Game: FFXI
Posts: 4,013
By Odin.Godofgods 2014-07-27 22:25:57
whats with all these 'page not found' when clicking on a screen shot lately?
Asura.Tamoa
Server: Asura
Game: FFXI
Posts: 1,341
By Asura.Tamoa 2014-07-30 09:51:07
whats with all these 'page not found' when clicking on a screen shot lately?
Experiencing the same thing.
Valefor.Sehachan
Server: Valefor
Game: FFXI
Posts: 24,219
By Valefor.Sehachan 2014-07-30 09:51:51
Yeah, Kojo said he fixed it but it was totally a lie!!
Forum Moderator
Server: Excalibur
Game: FFXIV
Posts: 26,002
By Anna Ruthven 2014-07-30 10:10:20
whats with all these 'page not found' when clicking on a screen shot lately? Those are deleted screenshots, most likely deleted after submission, our queue is retaining these deleted submissions and when they are approved the error you speak of happens.
To give you a very open explanation as to why these oddities occur; until recently we only saw reported forum posts on-site, reported comments and screenshots were sent directly to us via email. Scragg added a screenshot report queue which the bugs aren't completely worked out with yet. This will also explain why any very old screenshots in violation of today's rules may have suddenly disappeared. We did a clean up.
Server: Asura
Game: FFXI
Posts: 34,187
By Asura.Kingnobody 2014-07-30 10:36:20
Ethnic cleaning?
Hide yo women, children, and cats, the mods are doing a cleaning today!
By Pantafernando 2014-07-30 10:40:14
Yeah I hit up scragg the other day and let him know, it's working again though. I thought someone just took away my posting privileges again. Ha.
Why would anyone do this with you?
Hello, we've recently gotten reports of screenshots not being approved. At the moment the screenshot system is down and screenshots aren't being submitted for approval properly. We apologize for the inconvenince.
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