Gonna go crazy from this commute. I have to keep it up until at least June 30th because that's when I finally get PTO out of this damned company. Supposed to have had PTO from them once a year since 2019, but corporate is run by a buncha penny pinching asshats, and they never approved it year after year.
Anyway, almost an hour commute for peanuts, and I gotta deal with people's pettiness whenever it's morning shift.
Example:
Guest#1
"Ugh, I paid so much to stay here and I can't even get breakfast! She's taking breakfast down early! It's supposed to end at 9:30!!!!!!!!!! She can't do this! I sent my son down just a minute before, and he couldn't get WAFFLES!!!!! I HAVE TO HAVE WAFFLES!!!!!!"
*looks at clock* (It's 9:41) "What time did your son get down here ma'am?"
"With plenty of time to make a waffle before 9:30!!!!!" (They literally weren't in the lobby until after 9:30)
So I get the waffle mix back out to placate this idjit. And of course, she's still gonna rate us bad and gonna try to cop a refund because she couldn't make breakfast hours.
Guest#2
"Is the room next to mine available until Tuesday?"
"It's down for maintenance due to a toilet issue."
"When will that be fixed? I want to move my daughter's family into it."
"Just as soon as maintenance can fix it. It's not a simple problem sir."
"Well, my daughter stripped her beds in the other room she's in and found blood-like stains on the inside of the bed skirt and we're starting to get disgusted by this place!"
"Bloodstains on the inside of the bed skirt sir?"
"Yeah, we know it's blood cause she's a nurse and she soaked the skirt and put some peroxide on it. WE KNOW IT'S BLOOD!"
"Alright sir, sorry about that, we'll have it changed or move her to a different room."
"Well I'd like her in the one next to mine."
"It's down for maintenance sir."
"BLOOD ON THE BED SKIRT!!!!!!!" *a pause* "I guess it'd be more inconvenient for her to have to move all of her stuff, so just send someone to remove the bedskirt."
Like I'll probably partially refund the second guest's rooms, but I always get a little irritated by guests who go looking for dirt and find dirt. Like one other time this dude kept stripping every single bed room I put him in. Took 3 rooms til he was finally satisfied by not finding things under the box springs and frame and such. We deep clean like twice a year, so sometimes there's still a lot of junk if there's been a lot of big wild groups in the hotel. And you will find it if you're literally turning rooms upside down and making them unsellable. You'd think these folks would be auditors/quality assurance, but nah, auditors are more chill even.