News (42)

Zur folgenden Zeit haben wir ein Update an FINAL FANTASY XIV durchgeführt.

[Datum & Uhrzeit]
6. Apr. 2012 um 7:30 Uhr (GMT)

[Betroffene Dienste]
FINAL FANTASY XIV

* Bitte klickt auf den unten angegebenen Link um die Details des Updates einzusehen.
http://sqex.to/zmp

* Beachtet bitte, dass die Patch-Version weiterhin 1.21a sein wird.

Die Wartung, welche gerade unterzogen wird, wird vorraussichtlich am 6. Apr. 2012 um ungefähr 0 Uhr beendet sein.

Wir entschuldigen uns für etwaige Umstände und danken Ihnen für Ihr Verständnis.

[Datum & Uhrzeit]
Vom 5. Apr. 2012 um 21 Uhr bis zum 6. Apr. 2012 um 0 Uhr (GMT)
* Änderung der Wartungszeiten vorbehalten.

[Betroffene Dienste]
- FINAL FANTASY XIV

Zur folgenden Zeit haben wir ein Update an FINAL FANTASY XIV durchgeführt.

[Datum & Uhrzeit]
5. Apr. 2012 um 21 Uhr (GMT)

[Betroffene Dienste]
FINAL FANTASY XIV

* Bitte klickt auf den unten angegebenen Link um die Details des Updates einzusehen.
http://sqex.to/ynC

* Beachtet bitte, dass die Patch-Version weiterhin 1.21a sein wird.

Während der unten angegebenen Zeit war es Spielern nicht möglich, bestimmte Gebiete der Welt Balmung von FINAL FANTASY XIV zu betreten. Wir freuen uns Ihnen mitteilen zu können, dass dieses Problem nun behoben ist.

Wir entschuldingen uns für etwaige Umstände.

[Datum & Uhrzeit]
4. Apr. 2012 von 17:02 bis 17:50 Uhr (GMT)

[Details]
Das folgende Areal auf der Welt Balmung konnte nicht betreten werden.
- Nördliches Thanalan: Blauer Dunst

[Ursache]
Server-Fehler

[Betroffene Welt]
- Balmung

Zur folgenden Zeit werden wir eine Notwartung an FINAL FANTASY XIV vornehmen um Hotfixes zum Patch 1.21a zu implementieren. Während dieses Zeitraums wird FINAL FANTASY XIV nicht spielbar sein.

Wir entschuldigen uns für etwaige Unannehmlichkeiten und danken Ihnen für Ihr Verständnis.

[Datum & Uhrzeit]
Vom 5. Apr. 2012 um 21 Uhr bis zum 6. Apr. 2012 um 1 Uhr (GMT)
* Änderung der Wartungszeiten vorbehalten.

[Betroffener Dienst]
- FINAL FANTASY XIV

Zur folgenden Zeit haben wir ein Update an FINAL FANTASY XIV durchgeführt.

[Datum & Uhrzeit]
29. Mär. 2012 um 21 Uhr (GMT)

[Betroffene Dienste]
FINAL FANTASY XIV

* Bitte klickt auf den unten angegebenen Link um die Details des Updates einzusehen.
http://sqex.to/_Yr

* Beachtet bitte, dass die Patch-Version weiterhin 1.21a sein wird.

At the following time, we will be performing emergency maintenance on all Worlds. During this period, FINAL FANTASY XIV will be unavailable.

In addition, the issue we have announced earlier wherein macro and configuration settings get reset after the World merge will be addressed during this maintenance. This fix will automatically restore macro and configuration settings on affected characters to their status before the World merge was performed.

Therefore, if you prefer to continue using the macro and configuration settings which you created after they were reset, please complete the steps detailed in “Regarding Macros Getting Reset after the World Merge (Mar. 27): Follow-up” before the emergency maintenance begins to copy over saved files.

* The fix will not apply to characters whose macro and configuration settings were not reset after the World merge.

We apologise for any inconvenience this may cause and thank you for your understanding.

[Date & Time]
Mar. 29, 2012 from 21:00 to 23:00 (GMT)

* The completion time may be subject to change.

[Affected Service]
- FINAL FANTASY XIV

This is a follow-up to the issue wherein the macro and configuration settings on certain characters were reset after the World merge which took place on Mar. 27, 2012.

A fix for this issue will be applied during the emergency maintenance that is scheduled to take place on Mar. 29. This fix will automatically restore macro and configuration settings on affected characters to their status before the World merge was performed.

* Once the emergency maintenance is completed, the restoration will take effect when you logout of the game and return to the Character Selection screen, or when you logout by entering “/logout” in the log widget. Please be aware that the restoration will not occur if you shut down the game after logging out or enter “/shutdown” in the log widget.

* The fix will not apply to characters whose macro and configuration settings were not reset after the World merge.

Therefore, if you prefer to continue using the macro and configuration settings which you created after they were reset, please complete the steps below before the emergency maintenance begins to copy over saved files.

[How to Save Macro and Configuration Settings] User data such as macro settings are saved inside \My Games\FINAL FANTASY XIV\user\ and are separated by folder for each character (folders are labeled with 8 letters and numbers).

The creation date on the folder corresponds to the date that character was created. Please use Windows Explorer to find the creation date of the folder, then copy the ‘game,’ ‘ui,’ and ‘mcr*(asterisk is a number) files from the folder which was created after the World merge save them in a different location.

After the conclusion of the emergency maintenance, first logout of the game and return to the Character Selection screen or enter “/logout” in the log widget to apply the restoration. Then, select the same 3 files above and replace them with the new ones that are created in the folder. This will allow you to keep your macro and configuration settings.

Please use caution when copying over these data, as accidentally deleting these files may prevent you from restoring your macro and configuration settings.

We apologise for any inconvenience this may cause and thank you for your patience.

Access to inn rooms in Ul’dah has been temporarily restricted for another time as a result of the emergency maintenance which was performed on Mar. 29, 2012 from 8:30 to 8:45 (GMT). This is a temporary measure aimed at reducing the burden on Ul’dah, in light of the frequent crashes that have been occurring in the area.

An investigation is being conducted to produce a fundamental solution to the crash issue in Ul’dah, but we do not have a solid schedule at this time on when an actionable plan can be implemented. As a result, we also do not have a firm timeline on when the temporary restriction on access to Ul’dah’s inn rooms can be lifted.

We will make a follow-up announcement as soon as additional information becomes available.

We deeply apologise for the inconvenience caused by this and thank you for your understanding.

We have identified an issue wherein certain characters are experiencing partial item loss after the World merge which was performed on March 27, 2012. The matter is currently being investigated.

In addition, we have back-up data from before the World merge was performed and are moving fast to pinpoint which items were lost on specific characters. Once the investigation into this issue is complete, we plan on implementing some form of recovery for the lost items. We will make a follow-up announcement as soon as additional information becomes available.

We deeply apologise for the inconvenience this is causing and thank you for your understanding.