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By Rooks 2019-11-26 17:18:27
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There's currently an issue where specific users will log in and either receive a blank screen, or a partially blank one.

I've been investigating the issue and haven't resolved it yet, but if you/someone you know is affected by it, please let me know, here or in PM. Every data point helps as I try to find the root cause.
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By Rooks 2019-11-26 17:52:48
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Thanks to everyone who's DM'd. All the new data has reinforced my suspicions around the root cause.
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By Draylo 2019-11-26 17:59:33
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Just curious but is there a method to picture uploads? Or is it just whenever someone has time to look at it, was a huge backlog so I didnt upload one.
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By Rooks 2019-11-26 19:11:06
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I've sent a possible fix to Scragg.

Draylo said: »
method to picture uploads

I don't know what you mean by this. If you're asking if uploads are fixed, yes; I mentioned it in the patch notes from the other day.
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By Draylo 2019-11-26 21:18:48
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I meant does someone manually approve each pic whenever they have time or feel like it, or is it automated by some system?
 Asura.Chiaia
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By Asura.Chiaia 2019-11-26 21:20:16
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Draylo said: »
I meant does someone manually approve each pic whenever they have time or feel like it, or is it automated by some system?
It's a manual process.
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By Rooks 2019-11-26 21:23:21
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Asura.Chiaia said: »
Draylo said: »
I meant does someone manually approve each pic whenever they have time or feel like it, or is it automated by some system?
It's a manual process.

Yep. Moderators sign off on them.
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 Valefor.Endoq
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By Valefor.Endoq 2019-11-26 21:23:48
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I’ve had this happen a few times, but it was months ago and i haven’t had any issues since. Also, i don’t log out... not sure if that helps or not.
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By Anna Ruthven 2019-11-26 22:26:26
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Draylo said: »
Just curious but is there a method to picture uploads? Or is it just whenever someone has time to look at it, was a huge backlog so I didnt upload one.
I approved A BUNCH this morning after realizing the queue was fixed. I assume you uploaded after and we just didn't see. They've been approved.

We don't get notifications for screenshot submissions, we just check occasionally.
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By Rooks 2019-11-27 07:36:49
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Try it now.
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 Bahamut.Negan
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By Bahamut.Negan 2019-11-27 09:18:00
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thanks R-o-o-k-s!
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By Bahamut.Yoroitsune 2019-11-27 11:34:59
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huzzah it's fixed!
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By Nadleeh Sakurai 2019-11-27 12:08:03
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but what about the XIV side of picture uploads and stuffs? :C

#R00ks
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By Rooks 2019-11-27 13:44:55
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Nadleeh Sakurai said: »
but what about the XIV side of picture uploads and stuffs? :C

#R00ks

Are those broken? They should be the same queue. There's nothing different about it under the covers.
necroskull Necro Bump Detected! [36 days between previous and next post]
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By Bahamut.Minimuse 2020-01-02 22:25:57
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Several people in my LS are having issues with blank pages and inability to post messages on FFXIAH or send PMs.
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By Ragnarok.Soyven 2020-01-02 23:46:44
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My character info hasn't been updating for a few days for me now (not sure of anyone else). I know its not a blank screen but it is an issue of sorts lol
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By Phoenix.Gennss 2020-01-02 23:49:19
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none of the data seems to be updating for my characters, or sales on phoenix.
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By Asura.Aeonova 2020-01-03 00:26:50
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By Carbuncle.Finalwolf 2020-01-03 00:30:36
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unable to send PMs (same as someone above mentioned)
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By Carbuncle.Ziekwalt 2020-01-03 03:55:58
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Sales are backed up to Dec 13th for most items, nothing is current.
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By Bahamut.Minimuse 2020-01-03 07:50:42
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Same people are still having issues with sending PMs and inability to post or change itemsets.

The message they get when sending PMs is:
Notice
<pre>Application error Reference ID: </pre>

The members are in EU and US.

VPN change, mobile apps, Firefox/IE/Chrome, still same results.

I am posting here because I'm the only one of my friends who can post at the moment. However, I can't send PMs.
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By Ragnarok.Soyven 2020-01-03 08:09:16
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You're meme game is always on point, Keep up the good work
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By Phoenix.Miraun 2020-01-03 09:03:14
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Rooks just said in Discord that service providers were changed, and that some things are still being worked out. So, he knows, he's working on it, etc, etc.
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By Bismarck.Danz 2020-01-03 09:54:21
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Phoenix.Miraun said: »
Rooks just said in Discord that service providers were changed, and that some things are still being worked out. So, he knows, he's working on it, etc, etc.

so downgraded to dial up?
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By Cerberus.Hideka 2020-01-03 12:14:18
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Good ole 56k bby.
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 Leviathan.Draugo
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By Leviathan.Draugo 2020-01-03 14:05:31
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i tried to make a topic, but keeps hanging up after submitting, tried on google chrome, and on my phone.
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 Bismarck.Danz
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By Bismarck.Danz 2020-01-03 14:25:48
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Leviathan.Draugo said: »
i tried to make a topic, but keeps hanging up after submitting, tried on google chrome, and on my phone.

things that use a phone line tend to... "hang up"... bun dun tssss
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 Asura.Aeonova
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By Asura.Aeonova 2020-01-03 14:32:31
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Leviathan.Draugo said: »
i tried to make a topic, but keeps hanging up after submitting, tried on google chrome, and on my phone.

Ask yourself: Is this worth saying? Is this worth saying now? Is this worth being said by me?

If the answers are yes to those, perhaps just either ask in the random question thread (as you can obviously post) or you mean you wanted to make a new topic about this issue when we're talking about it here already /and/ it's been explained to be a known issue.
 
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By 2020-01-03 15:21:04
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By Viciouss 2020-01-03 15:52:33
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o.o
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