I mean, there's a middle ground here. Nickeny probably couldn't do a better job than SE could, but that doesn't mean they're doing an amazing job. Many of their decisions make sense in the context of their constrained budget and technical debt. Many of them don't.
They could absolutely do better if they had someone who genuinely understood and loved the game working on it. Bonus points if that person can also program. But, it's not exactly realistic to expect SE to find that perfect person for a game that's essentially a rounding error on their balance sheet.
