FFXIAH Linkshell Ni

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 Asura.Dameshi
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By Asura.Dameshi 2012-05-29 12:08:02
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Lakshmi.Flavin said: »
Asura.Dameshi said: »
I honestly don't understand the whole "I know nothing about computers and I am not willing to learn" attitude. So many problems can be solved simply by LOOKING at it and/or reading the message on the screen. Also, those error messages pop up for a reason. Don't close it and tell me "A message popped up on the screen, but I didn't read it and just closed it." Helps me none! /mini rant
Why would we need tech guys then?

Edit: IT guys get paid so that others don't have to do that stuff... Also, it prevents people from trying to fix problems on their own and breaking it further... I know here at work we're not supposed to do anything for fear that we will make it worse... you just call helpdesk and they're supposed to fix it... We have no onsite IT in this office either so its all remote.
There is a difference between knowing to turn something on, knowing what the buttons on the keyboard do, and knowing how to operate your pc, and knowing how to actually fix it and how it works.

I'm not saying they should know the latter.
 Lakshmi.Flavin
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By Lakshmi.Flavin 2012-05-29 12:16:52
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They don't have to know the former either... Whether you think they should or not lol...

Edit: there are also a whole host of IT guys that can't fix real problems either so yeah...
 Cerberus.Kalyna
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By Cerberus.Kalyna 2012-05-29 12:17:45
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1:20PM

2 hours 40 mins left

should've brought my PSP =(
 Asura.Dominate
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By Asura.Dominate 2012-05-29 12:19:36
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They don't need to know how to perform basic functions on a computer if they're using a computer? Well, that's completely logical!
 Asura.Dameshi
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By Asura.Dameshi 2012-05-29 12:20:28
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Lakshmi.Flavin said: »
They don't have to know the former either... Whether you think they should or not lol...

Edit: there are also a whole host of IT guys that can't fix real problems either so yeah...
That's like saying an equipment operator doesn't have to know how to turn a machine on and off, put it in forward or reverse, or how to operate it at all, because the guy in charge of fixing it knows how to.

I have literally had to hold people's hand to do their job, thus me doing it FOR them. Makes sense to pay them to watch me do it, no?

Yes, they SHOULD know how to operate the machine necessary to do their job.
 Cerberus.Kalyna
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By Cerberus.Kalyna 2012-05-29 12:20:32
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I was once asked, here at work, how to open up Microsoft Word...
 Lakshmi.Flavin
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By Lakshmi.Flavin 2012-05-29 12:21:54
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If you have that big a problem with it though do something to fix it... Create a FAQ with answers so that they can check that before they come to you... go to your boss and see if you can work with people or do a quick 15 minute "class" to go over some basics... Don't know how big your office is or if that's viable though...
 Asura.Dameshi
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By Asura.Dameshi 2012-05-29 12:24:01
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It's more the issue of they don't listen because they don't want to learn.

Thus back to my original point! lol
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By Lakshmi.Flavin 2012-05-29 12:29:16
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Asura.Dameshi said: »
Lakshmi.Flavin said: »
They don't have to know the former either... Whether you think they should or not lol... Edit: there are also a whole host of IT guys that can't fix real problems either so yeah...
That's like saying an equipment operator doesn't have to know how to turn a machine on and off, put it in forward or reverse, or how to operate it at all, because the guy in charge of fixing it knows how to. I have literally had to hold people's hand to do their job, thus me doing it FOR them. Makes sense to pay them to watch me do it, no? Yes, they SHOULD know how to operate the machine necessary to do their job.
You've actually gone to someone's PC and hit the power button? I can't imagine the Num lock problem happens more than once unless you don't tell them what you did to fix the issue...

If their job requires them to use a PC they should know how to use it to fulfill their required role... So for most that means how to type and punch in info... some don't realize what the num lock key is and how it works... so yes they will need you to come and tell them...

I don't see how any of the issues you brought up require you to do the persons job for them though...

If that's what they want you to do then yeah it makes sense lol... if not then no...
 Siren.Mosin
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By Siren.Mosin 2012-05-29 12:33:55
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I say just burn the mf'er down.
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 Asura.Dominate
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By Asura.Dominate 2012-05-29 12:33:56
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Type and punch in info, you say? Most likely numbers and such? Which should mean that at the point they know what a numlock key does, correct?

There are a ton of people who refuse to learn, yet use them on a daily basis. Which was more what he was talking about. :o
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 Lakshmi.Flavin
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By Lakshmi.Flavin 2012-05-29 12:36:46
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Have you ever had anyone come back to you multiple times with the Num lock problem? Have you ever had to just hit the power button to turn someones computer on?
 Asura.Dominate
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By Asura.Dominate 2012-05-29 12:39:02
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Why are you harping on those individual problems? That's not the point, just a small part of a bigger issue!
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 Siren.Mosin
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By Siren.Mosin 2012-05-29 12:39:56
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Lakshmi.Flavin said: »
Have you ever had anyone come back to you multiple times with the Num lock problem? Have you ever had to just hit the power button to turn someones computer on?

dude, I think Dame was just trying to vent about a sore subject. you sir are now poking said sore, looking to heal it. lets just leave it alone & let it heal itself eh?
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 Asura.Dameshi
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By Asura.Dameshi 2012-05-29 12:40:01
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Obviously I haven't posted every issue I've had to fix lol. I literally have had to walk people through doing their job... multiple times.

I have had to turn on monitors, printers, computers, and plug in mice.

Fair enough about num lock, I suppose if they don't press it they don't know what it does.

Anyway: Short week, who's excited? :P
 Cerberus.Kalyna
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By Cerberus.Kalyna 2012-05-29 12:40:43
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At work, this is my eternal enemy:

So many times did i mess something up cuz that *** was pressed instead of delete and me not noticing.

***

you

insert

key
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 Asura.Dominate
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By Asura.Dominate 2012-05-29 12:45:15
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/toilet papers Meshi's office and skips away
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 Lakshmi.Flavin
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By Lakshmi.Flavin 2012-05-29 12:45:59
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Asura.Dameshi said: »
Obviously I haven't posted every issue I've had to fix lol. I literally have had to walk people through doing their job... multiple times. I have had to turn on monitors, printers, computers, and plug in mice. Fair enough about num lock, I suppose if they don't press it they don't know what it does. Anyway: Short week, who's excited? :P
The few things you did mention though seem more like one time things... I mean I've helped people here sometimes but you never really hear from them again after that one time... if people don't know how to turn on their computer then that is a problem... usually that just tends to be where someone knocks a cord loose and didn't realize... usually that's another one time thing though cuz they know to look for it then...

Not being able to do their jobs is another thing... that's either a fialure at training in the first place or they shouldn't be doing the work lol.. if its just a problem that prevents them from doing it atm shouldn't be a big deal...
 Caitsith.Zahrah
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By Caitsith.Zahrah 2012-05-29 12:48:48
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Asura.Dameshi said: »
Anyway: Short week, who's excited? :P

Woo-hoo!
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 Asura.Dameshi
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By Asura.Dameshi 2012-05-29 12:49:30
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Dear lord, if you want to get into specific issues, no that has not been a multiple case issue.

Doesn't mean other basic stuff is not addressed. The point is that I shouldn't have to drop whatever I'm doing to do something silly because they feel like they don't have to know anything that is going on is all.

Asura.Dominate said: »
/toilet papers Meshi's office and skips away
NNNNNNOOOOOOOOOOOOOOOOOOOOOOOO!!!!!!!!!!

Blasted kids!
/calls up Mag
 Ramuh.Urial
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By Ramuh.Urial 2012-05-29 12:53:52
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Kids?
How is that ancient thing a kid?!
/skips away
 Caitsith.Zahrah
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By Caitsith.Zahrah 2012-05-29 12:56:13
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Ramuh.Urial said: »
Blah-blah-blah!

Awww...The little one is up. Did you have a nice sleepy time, sweetpea? My my! It's afternoon! The little guy must have been so tuckered out.
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By Bismarck.Magnuss 2012-05-29 12:57:39
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Asura.Dameshi said: »
Dear lord, if you want to get into specific issues, no that has not been a multiple case issue.

Doesn't mean other basic stuff is not addressed. The point is that I shouldn't have to drop whatever I'm doing to do something silly because they feel like they don't have to know anything that is going on is all.

Asura.Dominate said: »
/toilet papers Meshi's office and skips away
NNNNNNOOOOOOOOOOOOOOOOOOOOOOOO!!!!!!!!!!

Blasted kids!
/calls up Mag
Yomi, I am disappoint. Toilet paper goes in toilets, not in offices...
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By Asura.Dominate 2012-05-29 12:57:48
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Ramuh.Urial said: »
Kids?
How is that ancient thing a kid?!
/skips away
Eff you, guy. :|
 Lakshmi.Flavin
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By Lakshmi.Flavin 2012-05-29 13:00:05
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Asura.Dameshi said: »
Dear lord, if you want to get into specific issues, no that has not been a multiple case issue. Doesn't mean other basic stuff is not addressed. The point is that I shouldn't have to drop whatever I'm doing to do something silly because they feel like they don't have to know anything that is going on is all.
Then they learned! which was your initial point at least that they refuse to learn lol...
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By Asura.Dominate 2012-05-29 13:01:07
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Or they didn't accidentally press the button again. :)
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 Ramuh.Urial
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By Ramuh.Urial 2012-05-29 13:02:06
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Caitsith.Zahrah said: »
Ramuh.Urial said: »
Blah-blah-blah!

Awww...The little one is up. Did you have a nice sleepy time, sweetpea? My my! It's afternoon! The little guy must have been so tuckered out.
Psh I've been up I just had to cook and play video games first.
You have fun at work being all bitter.
:3
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 Asura.Dameshi
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By Asura.Dameshi 2012-05-29 13:03:37
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Ramuh.Urial said: »
Kids?
How is that ancient thing a kid?!
/skips away
Had a little too much this morning?
 Caitsith.Zahrah
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By Caitsith.Zahrah 2012-05-29 13:05:34
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Ramuh.Urial said: »
Caitsith.Zahrah said: »
Ramuh.Urial said: »
Blah-blah-blah!

Awww...The little one is up. Did you have a nice sleepy time, sweetpea? My my! It's afternoon! The little guy must have been so tuckered out.
Psh I've been up I just had to cook and play video games first.
You have fun at work being all bitter.
:3

Still in your feetie-pajamas? You are just the most adorable little hume!
 Ramuh.Urial
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By Ramuh.Urial 2012-05-29 13:08:42
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Asura.Dameshi said: »
Ramuh.Urial said: »
Kids?
How is that ancient thing a kid?!
/skips away
Had a little too much this morning?
Mocking the old lady is all sir.

Caitsith.Zahrah said: »
Ramuh.Urial said: »
Caitsith.Zahrah said: »
Ramuh.Urial said: »
Blah-blah-blah!

Awww...The little one is up. Did you have a nice sleepy time, sweetpea? My my! It's afternoon! The little guy must have been so tuckered out.
Psh I've been up I just had to cook and play video games first.
You have fun at work being all bitter.
:3

Still in your feetie-pajamas? You are just the most adorable little hume!

Believe what you want grandma :D
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