ClickandBuy - Why Do People Hate It?

kalyna is constantly trying to hard

I think people are bitching about 39 cents because it's 39 cents they didn't have to pay before, and because SE said YOU WILL NOT HAVE TO PAY ANY EXTRA FEES. How much does it have to be before people are allowed to complain about it? 1 dollar? 10 dollars?

If you're gonna be there for a while, why not buy shitton of crysta (if you plan on playing ffxi for a long time) or just buy enough crysta for one month or two and just take the extra 5 minutes before you log to use that crysta each month?

I'm sure you can spare 5 mins of your AFK in Port Jeuno time to do that =P

I.E. If you don't trust C&B, use paypal+crysta method.

I'm not a fan of it either. For me all it means is spending more time and money, when the system I've been using for years has never gone wrong, never charged me more than required and is extremely convenient. It's not the end of the world, but it is annoying.

Oh, and to top it off, because of this my friends account is getting locked out. Something to do with their POL account is US, but their SE account is EU (They moved to the UK) and it's not allowing them to transfer the chars over. Not sure if there is something they can do, but apparently SE said they cannot change their POL account to EU so would need to get an american disc / 360 or something. It's ***.

People don't like spending all that cash at once... people also don't like having to constantly keep paying if they don't want to spend that much at once. Plus sence you are forced to add your crysta in incrmenits of $5 (aka you can't add the exsact amount as your ff11 fee) so you will lose $1~$4 dollars... unless you plan on playing for 12 more years (and chances are this game won't last that long).

Darkwizard,
Same could be said about XBL points. I'm sure SE will do more with crysta in the long run, like buying games using it or hell, they could add a cash shop for 11 and 14 and even Wakfu.

My only problem with C&B is the fact that it's blacklisted on international credit lists, probably because of too many complains about unjust charges.

So every time I need it there's a chance my bank freezes the credit card again.

That's simply an beyond acceptable ANNOYANCE.
I am not using C&B for FFXI. I have an NA SE account with FFXIV which has C&B in it. If FFXIV ever becomes playable I might consider using PayPAl instead for it.

For FFXI I use SutoCorp http://www.sutocorp.com/ and Japan WebMoney http://www.webmoney.jp/ to fund the game. And wow it costs 8 aditional dollars to fund three months of gameplay.
There must be a lot of "FFXI love" in me to accept going through that to play the game... :\

Isnt it also about security? People usually dont like throwing their CC info out to the wind, specially with all the lack of security we've been seeing from companies lately being so easily broken into. Like some people were saying in threads before, if your FF account got hacked before, they couldnt get into your credit info, now they can. Now they could buy TV's, new computer parts, shop at ebay, whatever, because it's attached to an online 'shopping center' basically.

Simple Pro and Con

Direct payment.
Pro
Deal with SE
Know where the money is going.
Setup and forget it.
Con
SE has a department for collecting payment.

Click and buy
Pro
Setup and forget it.
Deal with 3rd party and SE save adminsitration fee
Con
Worry because your being force to dealing with a companies you don't know enough about so you do research and find nagative reviews about and your going to give them your CC number.
~2% of users are having issues with CC info.
Some users aren't supported in there part of the world
Some users can't buy crysta
Get charged more money for same service.

@Cerberus.Kalyna
lets flip this around!
Why are you so Pro Click and Buy, vs you just bashing everyone reason for disliking it.

Also looking at your account it looks like you stopped playing FFXI when FFXIV came out Last time you got something on the AH was AUG 29, 2010. So you haven't been billed for playing and had to deal with some of the stupid charges above and beyond the fee you where told you would be paying.

Cerberus.Kalyna says -- That's because I've been playing on a new character, Kewitt.

1) Prepaying for something like FFXI, especially in say a yearly bulk is generally a bad idea because it can't be refunded. I can quit 6 months down the line and end up with useless "currency". At the same time, some people can't afford to put down that kind of investment up-front.

2) The subscription price has been artificially increased. It could be by a penny, in my case it's by 31p a month. Not a big deal you might say, but it's a means of squeezing me and everyone else out of extra cash which on principle, is underhanded and shady. Assuming 200,000 subscribers are all paying a similar amount, yay, they're fleecing around an extra £62,000 a month out of the playerbase.

This is the reason I never use XBL for any DLC anymore because I'm sick of being nickled and dimed. PSN and Steam have perfectly good wallet systems.

3) As an extention of point 2, the gamebreaker for me is that they have offered the Japanese playerbase this same wallet facility. Why not us? All I want to see is a system that is consistant across all regions. Offering better service options to one part of your consumer base and inferior ones to another is frankly an insane business decision.

ClickandBuy isn't even an option for me, as my bank have them blacklisted - I'm not about to risk chargebacks and several calls to my bank (which would involve international calls from Japan to the UK!) just to play an MMORPG.

On the other hand, like you said, only a small percent of users are having issues with C&B. And most of the complaints I've seen come with no proof, only assuming that the poster is telling the truth.

People tend to stretch the truth to make themselves look innocent, right? Like I suggested earlier, maybe they did something extra and were charged with 89 cents more and refuse to admit to it.

you live in a constant state of delusion.

Why would people lie over something like credit card fraud?

I'll say it again, my bank has the company blacklisted. If that's not a huge red flag for a consumer deciding whether to use this company, what is?

Well, that's not nice, Sevourn.

Because they want to join the bandwagon of people against a certain company because they never heard of them? I'm not them so I don't know. Unless I see valid proof, I stand with that they did something extra to get things charged. Like adding a new character on FFXI or maybe it's an exchange rate?

Same thing happened here, got a call in the morning and almost had a panic attack. Did not want to go through that again.

I wonder if you guys have the same bank or what bank(s) blacklist C&B.

ITT: Banks are not a reputable source for deciding a company's reputation.

EDIT: My bank is HSBC, fyi.

Honestly save the trouble.. logic doesn't work against kalyna, I don't even bother anymore. I seriously sometimes wonder if someone takes care of them, because I do not understand how they can function as a semi-productive member of society.

My bank also has Click and buy blacklisted.

I've avoided them since they took an extra £12 out of my bank a few years ago with no reasoning, and after contacting them they simply wouldn't talk to me. I didn't know what to do so I spoke to my bank and I got it refunded it under a scam and fraudulent behaviour clause. and strongly advised not to use Click and Buy.

I had to change my card and now my bank simply won't let anyone link the card with them.

My bank is Natwest.

So HSBC and Natwest black listing them, that's two major UK banks doing so.

Why Ni made up a rule not to quote him.

Kalyna, you live in the US right?

You know what the BBB is? Go look what they give your precious click and buy.

My LS lost 6 members because of this stupid *** (they were mostly international players - europe etc). That was a heavy blow to us, that's what i have against it.

Personally though i havent been charged anything extra... yet.

Why do you guys keep replying to Kalyna?

It seems (S)he is obsessed with proving everyone wrong, no amount of facts/opinions is going to change that.

So two big UK banks blacklisting C&B. Interesting.

But only those banks. Makes me wonder why US banks don't do it either.

try harder.

I know what the BBB is and I just don't trust that website.

I'm not proving anyone wrong, Stik. I'm just saying that I don't believe the *** these guys are complaining about unless I see valid proof. (Also, I'm gonna laugh if they only were charged that in order to make sure the credit card was real, like the gas station does when you use a credit card. It sends a buck or two to make sure it's not declined and all)

I didn't get any extra charge using C&B account, I did have an initial small charge on my card that was for verification purposes and it was removed.

Plus with the old system after my initial card expired, even though I had the same card with a new expiration date from the company I couldn't use my credit card anymore because it wasn't verified by visa or w/e BS that is. I mean I have 3 credit cards and none of them were usable, that's pretty lame, all those cards have worked for every other online and physical transaction I have ever done. So I am happy I don't have to use a friends credit card to pay for my account anymore.