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PlayOnline viewer has stopped working.
Server: Leviathan
Game: FFXI
Posts: 863
By Leviathan.Remoraforever 2011-04-27 13:29:24
Recently, my computer updated (OS=Windows Vista) an overnight update and it shut itself off accordingly. Now last night I had no problem with this, but now everytime I try to run FFXI be it, Windower or the PlayOnline client I always get the "Microsoft Windows" PlayOnline Viwer has stopped working etc etc. I was wondering if anyone out there would mind helping me to get FFXI to run again ._.;
Bismarck.Misao
Server: Bismarck
Game: FFXI
Posts: 22620
By Bismarck.Misao 2011-04-27 13:32:37
could try downloading the Vista version, un-installing your version, and re-install it?
sounds like some pol files might have sopped working
Server: Valefor
Game: FFXI
Posts: 14155
By Valefor.Slipispsycho 2011-04-27 13:34:19
Did you already have the Vista/7 POL? Or the one that comes on the discs? If you don't have it, get it. If you already do have it, try setting it to run in different compatible modes and make sure you're running as administrator.
Server: Leviathan
Game: FFXI
Posts: 863
By Leviathan.Remoraforever 2011-04-27 13:35:14
Bismarck.Misao said: could try downloading the Vista version, un-installing your version, and re-install it?
I already use the Vista version, What would a re-install do?
Valefor.Slipispsycho said: Did you already have the Vista/7 POL? Or the one that comes on the discs? If you don't have it, get it. If you already do have it, try setting it to run in different compatible modes and make sure you're running as administrator.
UAC is disabled, Other compatibility modes do nothing different.
Bahamut.Dasva
Server: Bahamut
Game: FFXI
Posts: 13835
By Bahamut.Dasva 2011-04-27 13:35:19
Aside from the obvious get the vista POL from playonline
Do a POL file check yet. Disk check. etc. Also what kind of update you get. And upgrade to 7!
Server: Lakshmi
Game: FFXI
Posts: 1685
By Lakshmi.Hypnotizd 2011-04-27 13:35:24
This sounds strikingly familiar to:
http://www.ffxiah.com/forum/topic/21080/pol-and-windower-not-working-anymore/
That is 7 x64, not Vista... I wonder if this is a Windows issue now?
Server: Asura
Game: FFXI
Posts: 5163
By Asura.Daleterrence 2011-04-27 13:36:44
If you have UAC on, that can also mess with a FFXI Installation. Even if you don't have it off normally, I'd turn it off to install FFXI.
Edit: Posting first thing after waking up = Bad idea.
Bahamut.Dasva
Server: Bahamut
Game: FFXI
Posts: 13835
By Bahamut.Dasva 2011-04-27 13:37:10
Leviathan.Remoraforever said: Bismarck.Misao said: could try downloading the Vista version, un-installing your version, and re-install it? I already use the Vista version, What would a re-install do? Valefor.Slipispsycho said: Did you already have the Vista/7 POL? Or the one that comes on the discs? If you don't have it, get it. If you already do have it, try setting it to run in different compatible modes and make sure you're running as administrator. UAC is disabled, Other compatibility modes do nothing different. Well the update could've borked something so redownloading could fix. And admin mode makes a diff.
Server: Valefor
Game: FFXI
Posts: 14155
By Valefor.Slipispsycho 2011-04-27 13:38:27
Leviathan.Remoraforever said: Bismarck.Misao said: could try downloading the Vista version, un-installing your version, and re-install it?
I already use the Vista version, What would a re-install do?
Valefor.Slipispsycho said: Did you already have the Vista/7 POL? Or the one that comes on the discs? If you don't have it, get it. If you already do have it, try setting it to run in different compatible modes and make sure you're running as administrator.
UAC is disabled, Other compatibility modes do nothing different. Are you running as Admin? Turning off UAC doesn't mean you can just stop running stuff as Admin, my UAC gets turned off the very first start-up on a new computer/reformatted one, and I still have to use run as Admin pretty frequently.
Server: Leviathan
Game: FFXI
Posts: 863
By Leviathan.Remoraforever 2011-04-27 13:38:48
Bahamut.Dasva said: Leviathan.Remoraforever said: Bismarck.Misao said: could try downloading the Vista version, un-installing your version, and re-install it? I already use the Vista version, What would a re-install do? Valefor.Slipispsycho said: Did you already have the Vista/7 POL? Or the one that comes on the discs? If you don't have it, get it. If you already do have it, try setting it to run in different compatible modes and make sure you're running as administrator. UAC is disabled, Other compatibility modes do nothing different. Well the update could've borked something so redownloading could fix. And admin mode makes a diff.
With Vista UAC disabled = Everything in Admin mode. I'm going to check and re-download the Vista fix for FFXI from the playonline site, I hope it works if not I have to do a re-install X_X
Valefor.Slipispsycho said:
Are you running as Admin? Turning off UAC doesn't mean you can just stop running stuff as Admin, my UAC gets turned off the very first start-up on a new computer/reformatted one, and I still have to use run as Admin pretty frequently.
Did not know that. I'll try it and get back to you guys.
Server: Lakshmi
Game: FFXI
Posts: 1685
By Lakshmi.Hypnotizd 2011-04-27 13:39:48
Leviathan.Remoraforever said: Bahamut.Dasva said: Leviathan.Remoraforever said: Bismarck.Misao said: could try downloading the Vista version, un-installing your version, and re-install it? I already use the Vista version, What would a re-install do? Valefor.Slipispsycho said: Did you already have the Vista/7 POL? Or the one that comes on the discs? If you don't have it, get it. If you already do have it, try setting it to run in different compatible modes and make sure you're running as administrator. UAC is disabled, Other compatibility modes do nothing different. Well the update could've borked something so redownloading could fix. And admin mode makes a diff.
With Vista UAC disabled = Everything in Admin mode if you have administrative rights. I'm going to check and re-download the Vista fix for FFXI from the playonline site, I hope it works if not I have to do a re-install X_X FTFY
Server: Leviathan
Game: FFXI
Posts: 863
By Leviathan.Remoraforever 2011-04-27 13:43:15
Lakshmi.Hypnotizd said: Leviathan.Remoraforever said: Bahamut.Dasva said: Leviathan.Remoraforever said: Bismarck.Misao said: could try downloading the Vista version, un-installing your version, and re-install it? I already use the Vista version, What would a re-install do? Valefor.Slipispsycho said: Did you already have the Vista/7 POL? Or the one that comes on the discs? If you don't have it, get it. If you already do have it, try setting it to run in different compatible modes and make sure you're running as administrator. UAC is disabled, Other compatibility modes do nothing different. Well the update could've borked something so redownloading could fix. And admin mode makes a diff.
With Vista UAC disabled = Everything in Admin mode if you have administrative rights. I'm going to check and re-download the Vista fix for FFXI from the playonline site, I hope it works if not I have to do a re-install X_X FTFY
Thanks, Just tried running it in admin mode, still same problem does a double up of the crash window.
Server: Valefor
Game: FFXI
Posts: 14155
By Valefor.Slipispsycho 2011-04-27 13:43:56
And the update is the only thing that has changed right? You haven't changed any of the drivers for your hardware or changed any other system settings or anything, correct?
Bahamut.Dasva
Server: Bahamut
Game: FFXI
Posts: 13835
By Bahamut.Dasva 2011-04-27 13:44:29
How far can you get into it? Hell why not just do a system restore
Server: Asura
Game: FFXI
Posts: 17
By Asura.Anapinata 2011-04-27 13:45:50
i have this same problem every time i zone.
Server: Leviathan
Game: FFXI
Posts: 863
By Leviathan.Remoraforever 2011-04-27 13:46:59
Valefor.Slipispsycho said: And the update is the only thing that has changed right? You haven't changed any of the drivers for your hardware or changed any other system settings or anything, correct?
Nada, everything is as what its been for weeks, and some stuff months.
Bahamut.Dasva said: How far can you get into it? Hell why not just do a system restore
After the FFXI splash screen and the client for logging in and starting FFXI closes and the FF window pops, screen for it goes white and I get the error message. I was thinking about doing so, just wasn't sure if I'd have to constantly block the Windows update as it auto does it after you don't respond for so long.
Server: Valefor
Game: FFXI
Posts: 14155
By Valefor.Slipispsycho 2011-04-27 13:48:23
When's the last time you tried updating your video drivers?
Server: Leviathan
Game: FFXI
Posts: 863
By Leviathan.Remoraforever 2011-04-27 13:49:24
Valefor.Slipispsycho said: When's the last time you tried updating your video drivers?
Mmm, maybe a month or two ago perhaps.
Server: Valefor
Game: FFXI
Posts: 14155
By Valefor.Slipispsycho 2011-04-27 13:51:54
Leviathan.Remoraforever said: Valefor.Slipispsycho said: When's the last time you tried updating your video drivers?
Mmm, maybe a month or two ago perhaps. Well I've been searching around for problems similar to yours, I've only found 2 problems like yours where there is any solution given. The first is to update your video card drivers. The second is to uninstall POL, then redownload and reinstall it.
Here's someone who has your same problem, that had it happen very recently. Quite possible both of you got screwed over by the same update.
My guess, like one of the posters on that thread is that the update *** with the registry somehow, since nothing has changed. It's not uncommon to happen, either.
Server: Leviathan
Game: FFXI
Posts: 863
By Leviathan.Remoraforever 2011-04-27 13:55:09
Valefor.Slipispsycho said: Leviathan.Remoraforever said: Valefor.Slipispsycho said: When's the last time you tried updating your video drivers?
Mmm, maybe a month or two ago perhaps. Well I've been searching around for problems similar to yours, I've only found 2 problems like yours where there is any solution given. The first is to update your video card drivers. The second is to uninstall POL, then redownload and reinstall it.
Here's someone who has your same problem, that had it happen very recently. Quite possible both of you got screwed over by the same update.
My guess, like one of the posters on that thread is that the update *** with the registry somehow, since nothing has changed. It's not uncommon to happen, either.
Thank you slip, I'll try it and get back and let you know if it worked.
Server: Leviathan
Game: FFXI
Posts: 863
By Leviathan.Remoraforever 2011-04-27 15:10:47
Leviathan.Remoraforever said: Valefor.Slipispsycho said: Leviathan.Remoraforever said: Valefor.Slipispsycho said: When's the last time you tried updating your video drivers?
Mmm, maybe a month or two ago perhaps. Well I've been searching around for problems similar to yours, I've only found 2 problems like yours where there is any solution given. The first is to update your video card drivers. The second is to uninstall POL, then redownload and reinstall it.
Here's someone who has your same problem, that had it happen very recently. Quite possible both of you got screwed over by the same update.
My guess, like one of the posters on that thread is that the update *** with the registry somehow, since nothing has changed. It's not uncommon to happen, either.
Thank you slip, I'll try it and get back and let you know if it worked.
Okay, I've updated my Video drivers, I've re-installed PoL viewer and still nothing same message as before.
Edit: I tried to startup System restore but no window will open and when I try to run it a second time it gives me "Window is already open this program will now close"
Server: Valefor
Game: FFXI
Posts: 14155
By Valefor.Slipispsycho 2011-04-27 15:22:19
I think you're just going to have to go ahead and reinstall.. =/
I'm tapped out of ideas.
Server: Lakshmi
Game: FFXI
Posts: 1685
By Lakshmi.Hypnotizd 2011-04-27 15:24:31
I have Vista x64 and just did a full windows update last night. Since I haven't logged into POL/FFXI in a week I don't know if I'll have the same issue. I can try when I get home in about 2 hours just for extra confirmation to if its Vista x64 specific or something else.
Server: Asura
Game: FFXI
Posts: 337
By Asura.Kresaera 2011-04-27 15:25:22
I have to run mine as administrator. If I just double click it to open it, I get the same message you're getting. I also have Win7
edit: nvm, just read the rest of the post... I see that didn't work >.<
Server: Leviathan
Game: FFXI
Posts: 863
By Leviathan.Remoraforever 2011-04-27 15:55:18
Did a system restore to the last point before last night's update. Now I get this when I just try to =run= either PlayOnline or Windower clients.
Server: Lakshmi
Game: FFXI
Posts: 1685
By Lakshmi.Hypnotizd 2011-04-27 18:32:34
Well, I just grabbed 4 more updates that were published yesterday and didn't require a reboot. I am able to run and log into XI with no problems. I'd look into a virus scanner or possibly reinstallation of windows.
Server: Leviathan
Game: FFXI
Posts: 863
By Leviathan.Remoraforever 2011-04-27 23:13:52
Lakshmi.Hypnotizd said: Well, I just grabbed 4 more updates that were published yesterday and didn't require a reboot. I am able to run and log into XI with no problems. I'd look into a virus scanner or possibly reinstallation of windows.
My computer didn't come with an installation disc, and the problems have just gotten worse as today has passed I've already done 5 different virus scans from different anti-virus's and nada. I think my computer shut off prematurely during the update and borked some of the registry keys. Which when I did a system restore probably messed it up even worse. I'm sitting here with a broken computer at the end of my wits completely clueless at what to do ; ;
Cerberus.Eugene
Server: Cerberus
Game: FFXI
Posts: 6999
By Cerberus.Eugene 2011-04-27 23:15:52
Leviathan.Remoraforever said: Lakshmi.Hypnotizd said: Well, I just grabbed 4 more updates that were published yesterday and didn't require a reboot. I am able to run and log into XI with no problems. I'd look into a virus scanner or possibly reinstallation of windows.
My computer didn't come with an installation disc, and the problems have just gotten worse as today has passed I've already done 5 different virus scans from different anti-virus's and nada. I think my computer shut off prematurely during the update and borked some of the registry keys. Which when I did a system restore probably messed it up even worse. I'm sitting here with a broken computer at the end of my wits completely clueless at what to do ; ; where'd you get your computer from?
Carbuncle.Mmailman
Server: Carbuncle
Game: FFXI
Posts: 4
By Carbuncle.Mmailman 2011-04-27 23:22:58
Did you try and uninstall the up date???
Cerberus.Eugene
Server: Cerberus
Game: FFXI
Posts: 6999
By Cerberus.Eugene 2011-04-27 23:28:03
I figured system restore would take care of that but yeah check to see that all the updates installed recently are off.
Recently, my computer updated (OS=Windows Vista) an overnight update and it shut itself off accordingly. Now last night I had no problem with this, but now everytime I try to run FFXI be it, Windower or the PlayOnline client I always get the "Microsoft Windows" PlayOnline Viwer has stopped working etc etc. I was wondering if anyone out there would mind helping me to get FFXI to run again ._.;
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