I seriously can't get past the "Checking Playonline Viewer Version" even went ahead and did a check files still can't get on. Restarted my PC and still can't yet I can go to playonline.com and use my friend list plus.
So am I the only person who is getting this?
Anyone Else Having Problems Connecting?
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Anyone else having problems connecting?
Yeah, I have been having issues all morning on both accounts for me and the wife, both xbox and pc. If anyone finds a fix, {Help me out!}
Asura.Lexin said: I seriously can't get past the "Checking Playonline Viewer Version" even went ahead and did a check files still can't get on. Restarted my PC and still can't yet I can go to playonline.com and use my friend list plus. So am I the only person who is getting this? Try restarting your router/modem if you haven't. Asura.Daleterrence said: Asura.Lexin said: I seriously can't get past the "Checking Playonline Viewer Version" even went ahead and did a check files still can't get on. Restarted my PC and still can't yet I can go to playonline.com and use my friend list plus. So am I the only person who is getting this? Try restarting your router/modem if you haven't. Just did that and nothing. Asura.Daleterrence said: Asura.Lexin said: I seriously can't get past the "Checking Playonline Viewer Version" even went ahead and did a check files still can't get on. Restarted my PC and still can't yet I can go to playonline.com and use my friend list plus. So am I the only person who is getting this? Try restarting your router/modem if you haven't. Tried all that also. I am still having issues.. On alts and even using different PC. error code:POL-0019 still
I'm getting "Error Code:POL-1160".
i keep getting "no connection found" when i try log in.. i just persist cos there clearly is as im usually on here checking prices and working out what i cant afford on different gear sets.
I'm getting pol-0019 also. I can use the web, though. But I can't connect to playonline or square-enix's homepage
maybe its an area affect, Upstate NY here
Time Warner Cable Asura.Tygon said: maybe its an area affect, Upstate NY here Same >.> Would not shock me one bit if it's Time Warner. Guess I might have to call Time Warner and raise hell.
Seems like an epic fail to me then. =P Spam your ISP! =3
Asura.Daleterrence said: Seems like an epic fail to me then. =P Spam your ISP! =3 Fact is this has happened before. I am in NY and having the same issue as well. The problem　seems to be with Time Warner's DNS. I found a temp solution that has gotten me back online.　You just need to change your primary DNS.
Source: http://forums.ffxiclopedia.org/viewtopic.php?f=83&t=21500&p=274605&#p271886 Did not work or me. I am using windows 7. not sure if it makes much of a difference. Changing DSN is still the same.
I can affirm that Time Warner Cable is not connecting to PoL or the website.
Though: http://downforeveryoneorjustme.com/ Lists it as having connection problems also.
[+]
Well the idiots over at Time Warner said it's nothing to do with them and to contact the game company.
im in maine and use time warner and im having same issue, error code 0019
having the same problem upstate NY blows :(
Asura.Catastrophe said: I'm in tier 2 support for Time Warner, so here goes nothin Tried that Time Warner will just end up blaming SE. I'm having same issues. I'm from upstate. NY aswell
Got it fixed for now, just have to change your primary DNS to 4.2.2.1 and keep the secondary the same, at least for Xbox ppl anyways idk about PC :(
Yea, Playonline won't update. Error code:POL-0019. I can't connect to Playonline.com either. I'm from upstate NY, TimeWarner Cable user. Last night at about 3am I got dc'd twice from exp party because cable box was updating. So......
I have been trying to log on since this morning. I just got off the phone with Square Enix which said NY is having a wide spread problem and since they just opened they will try to work on the issue. I was informed to just keep trying every hour until I can log on. That phone call was obviously very helpful >.>
Asura.Catastrophe said: Change your IPV4 TCP/IP from obtain automatic to DNS Primary to 8.8.8.8 and your Alternate to 8.8.4.4 in the meantime. Disable your adapter and reenable it and you should be good. Its google's public DNS server. Its a very good work around and they have put in a ticket on this issue This just worked for me. |
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